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Terms of Service

Last updated: 10 September 2026

⚠️ This page requires legal review and completion. The sections below are placeholders. Please review with a legal professional familiar with workshop bookings, consumer protection law, and the specific jurisdictions where workshops are offered (Italy, Romania).

1. About these terms

These terms govern your use of the BY MI website and your booking and attendance at BY MI workshops. BY MI operates as a creative workshop organizer offering handmade crafting experiences in Como, Milan (Italy) and Bucharest (Romania).

By accessing this website or making a booking, you agree to be bound by these terms.

2. Eligibility

MISSING INFORMATION:
  • Age requirements or restrictions (if any)
  • Capacity for minors and guardian requirements
  • Any exclusions based on ability or medical conditions

Workshops are open to anyone age [AGE] and up. Minors must be accompanied by a guardian.

3. Booking and payment

Bookings are made through our website via the Stripe payment system or through partner platforms (Luma, Eventbrite, Meetup). By completing a booking:

  • You agree to pay the stated workshop price
  • You confirm the information provided is accurate
  • You understand the workshop details and cancellation policy

Payment is processed via Stripe. For payment terms and data handling, see our Privacy Policy.

4. Cancellation and refunds

MISSING INFORMATION:
  • Exact cancellation deadline (currently FAQ says 48 hours before)
  • Refund processing time and method
  • Policy for no-shows or last-minute cancellations
  • Transfer/voucher policy if applicable

See our dedicated

Refund Policy

for complete cancellation and refund terms.

5. Conduct and safety

MISSING INFORMATION:
  • Code of conduct expectations
  • Photography/recording policy
  • Safety guidelines for workshop materials and tools
  • Right to refuse entry or remove participants
  • Liability waiver language

By attending a workshop, you agree to:

  • Follow all workshop instructions and safety guidelines
  • Respect other participants and the host
  • Use materials and tools responsibly
  • Photography policy: [TO BE SPECIFIED]

6. Materials and completed works

All workshop materials are provided and included in the ticket price. The completed work you create remains your property. BY MI does not assume liability for completed works after the workshop ends.

Materials are chosen for their quality and safety. If you have allergies or material sensitivities, please notify us in advance.

7. Health and accessibility

MISSING INFORMATION:
  • Health screening or medical waiver (if required)
  • Accessibility statement and what accommodations are available
  • Policy for disability-related assistance or service animals (if applicable)

If you have health concerns or accessibility needs, please contact us at [email protected] before booking so we can discuss accommodations.

8. Liability and indemnification

MISSING INFORMATION:
  • Limitation of liability clause (scope, damages, exclusions for personal injury)
  • Indemnification language protecting BY MI from participant claims
  • Insurance coverage details (if applicable)

BY MI exercises reasonable care in conducting workshops, but participants attend at their own risk. BY MI is not responsible for personal injury, loss, or damage to personal property during workshops.

9. Intellectual property

The workshop content, images, and materials provided by BY MI remain the property of BY MI. You may not reproduce, distribute, or commercially use any workshop content without permission.

The completed work you create is yours. You own the rights to your own creative output.

10. Privacy and data

We collect and use personal data only as described in our Privacy Policy. By booking, you consent to data handling as outlined there.

11. Website use

MISSING INFORMATION:
  • Prohibited uses of the website
  • Right to modify or discontinue website services
  • Warranty disclaimers (site provided "as is")

The website is provided "as is" without warranties. BY MI reserves the right to:

  • Modify or discontinue the website or services
  • Remove or edit content
  • Suspend or terminate access by users who violate these terms

12. Changes to these terms

BY MI may update these terms at any time. Continued use of the website or booking of future workshops indicates your acceptance of updated terms. We will update the "Last updated" date whenever changes are made.

13. Governing law and jurisdiction

MISSING INFORMATION:
  • Which jurisdiction's law applies (Italy? Romania? User's home jurisdiction?)
  • Dispute resolution process (arbitration, mediation, court jurisdiction)
  • GDPR compliance statement (since workshops are in EU)

These terms are governed by the laws of [JURISDICTION]. Any disputes arising from these terms or workshop participation shall be subject to [DISPUTE RESOLUTION PROCESS].

14. Contact us

If you have questions about these terms, please contact us:
[email protected]